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B2B Marketplace of the Year​

Nominations are now open

The B2B Marketplace of the Year Award recognizes a standout B2B online marketplace that has demonstrated unmatched excellence in facilitating business transactions, connecting sellers with buyers, and transforming the landscape of B2B trade.

This award seeks to honor a platform that prioritizes user experience, diversity of offerings, and innovation, while also fostering a sense of community and trust among its users. It celebrates a marketplace that has gone beyond merely being a transactional platform to becoming an invaluable resource and hub for businesses of all sizes.

Key Focus Areas for Assessment

  • Product Range: A vast collection of products, services, or solutions catering to diverse buyers, ensuring they have access to a comprehensive selection to meet their needs.
  • User Experience (UX): A seamless, intuitive platform that focuses on user needs, with easy navigation, clear listings, efficient search and filter mechanisms, and streamlined transaction processes.
  • Supplier management: A best in class supplier management capability
  • Growth & Engagement: Significant metrics showcasing user growth, repeat business, and active engagement within the marketplace community.
  • Innovation & Features: Incorporation of cutting-edge tools, technologies, and features that enhance user experience, streamline processes, and offer added value, such as AI-driven insights, chatbots, and integrated logistics solutions.
  • Community Building: Initiatives to nurture a sense of community, including forums, educational resources, events, and feedback mechanisms.
  • Customer Support & Dispute Resolution: Robust customer service and an effective dispute resolution mechanism, ensuring that any concerns or challenges faced by users are promptly addressed.
  • Sustainability & Responsibility: Efforts to promote sustainable trade practices, responsible sourcing, and an overall commitment to social and environmental responsibility within the marketplace.

Entrants, irrespective of their size, are encouraged, where possible, to provide, evidence, data, case studies, and testimonials to fortify their submissions.