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Enterprise B2B eCommerce Manufacturer of the Year​

Nominations are now open

This award is bestowed upon a manufacturer that has adeptly harnessed digital platforms to streamline its business operations, elevate customer experience, and drive robust growth. 

Entrants, regardless of their industry, should display innovation, commitment to customer satisfaction, and a proven track record of leveraging eCommerce as a pivotal tool for business expansion and relationship building.

Enterprise is defined by companies exceeding total revenue of $300M USD

Key Focus Areas for Assessment

  • Digital Transformation: Details of how the manufacturer has successfully adopted digital tools and technologies to improve operational efficiency and drive business growth.
  • User Experience (UX): A seamless, intuitive, and responsive online platform that meets the needs of B2B clients, emphasizing ease of navigation, clarity of product information, and transaction speed.
  • Innovation: Incorporation of the latest eCommerce features, tools, or strategies that set the manufacturer apart from its competitors. This might include AI-driven insights, chatbots, augmented reality features, etc.
  • Customer Engagement & Support: Strategies employed to foster customer engagement, retain loyal clients, and ensure top-tier post-sales support. This could encompass dedicated B2B portals, loyalty programs, and round-the-clock customer service.
  • Supply Chain Integration: Effective integration of the online platform with supply chain processes to ensure real-time inventory updates, streamlined order processing, and rapid fulfillment.
  • Sales & Growth Metrics: Details on growth in online transactions, entry into new markets, and a sustainable ecommerce strategy that contributes significantly to overall business revenue.
  • Feedback & Testimonials: Positive feedback and testimonials from B2B clients, emphasizing the manufacturer’s reliability, product quality, and overall prowess in eCommerce operations.

Entrants, irrespective of their size, are encouraged, where possible, to provide, evidence, data, case studies, and testimonials to fortify their submissions.