Americas Awards

B2B eCommerce Agency / System Integrator of the Year

This award recognizes an outstanding agency or system integrator that has played a critical role in helping B2B companies succeed in eCommerce and digital transformation. Winning submissions should highlight both project delivery and successful customer adoption of digital channels, self-service tools, and eCommerce platforms.

Eligibility / Definition

Enterprise is defined as companies exceeding total revenue of $500M USD.

Submission Guidance

Entrants are encouraged, where possible, to provide evidence, data, case studies, and testimonials.

Key Focus Area for Assessment

  • Client Success & Measurable Impact: Customer adoption, revenue, digital engagement, conversion, or operational improvements.

  • Customer Adoption & Digital Engagement: Transitioning traditional buyers to digital channels and increasing repeat usage.

  • Innovation & Technology Excellence: eCommerce solutions, AI, automation, and omnichannel strategies.

  • Customer Experience & UX Optimization: Usability, onboarding, navigation, and personalized journeys.

  • End-to-End Service Offering: Platform selection, ERP/PIM/CRM integration, onboarding, and post-launch adoption.

  • Scalability & Market Reach: Scaling digital operations and entering new markets.

  • Industry Leadership & Thought Contribution: Education through insights, case studies, events, and thought leadership.

Entrants, irrespective of their size, are encouraged, where possible, to provide evidence, data, case studies, and testimonials to fortify their submissions.

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